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Cookies Policy

From Hifas da Terra, we would like to inform you clearly and precisely about the cookies we use on our website, complying with the provisions of Law 34/2002, on Services of the Information Society and Electronic Commerce (LSSI), as well as with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (General Data Protection Regulation – GDPR) and Organic Law on Data Protection and Guarantee of Digital Rights (PPDGDRL, Law 3/2018 December 5).

This website uses cookies and / or similar technologies that store and retrieve information when you browse. In general, these technologies can serve very diverse purposes, such as, for example, recognising you as a user, obtaining information about your browsing habits, or customising the way the content is displayed.


The specific uses we make of these technologies are described below.

Technically, a cookie is a small file that is downloaded to the user’s computer, tablet or smartphone, in order to store data and information that can be updated and retrieved by the entity responsible for its installation.

The information collected through cookies may include the date and time of visits to the website, the different tabs that you have viewed or the time you have stayed on it, among other details.

This information may be used by the owner of the Website to manage user sessions, improve its contents, make the Website more attractive and correctly place the contents that most interest visitors.


The art. 22 LSSICE refers to “data storage and retrieval devices in recipient terminal equipment”. For its part, the Spanish Agency for Data Protection (AEPD) understands that said article applies to “cookies and similar technologies used (shared objects or flash cookies, web beacons or bugs) that involve fingerprinting.

There are certain cookies that do not need to comply with the obligations established in art. 22.2 LSSICE when they only allow communication between the user’s equipment and the network, or when they are used to provide a service expressly requested by the user.


These cookies are:
“User input” cookies: Session and user input cookies are often used to track user actions when filling out online forms on multiple pages, or as a shopping basket to track items that a user has selected by pressing a button.

User authentication or identification cookies (session only).
User security cookies: e.g. The cookies used to detect erroneous and repeated attempts to connect to a website
Media player session cookies.
Session cookies to balance the load.
Cookies to personalise the user interface.
Certain add-on cookies (plug-ins) to exchange social content (The exception only applies to users who have decided to keep the session open).

Depending on the entity that manages them, cookies can be:


Own cookies: These are those that are sent to the terminal equipment of the interested party from a computer or domain managed by the person responsible for the Website from which the service requested by the user is provided.


Third-party cookies: These are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the person responsible for the Website, but by another entity that processes the data obtained through cookies.

Such is the case, for example, for the analytical cookies used by Google, or those used by social networks to offer the user the possibility of sharing or recommending content from our website on these platforms.


According to the period of time they remain activated:

Session cookies: These are a type of cookie designed to collect and store data while the user accesses a web page. They are usually used to store information that is only necessary to provide the service requested by the user on a single occasion (for example, a list of products purchased in an online store) and are deleted at the end of the session.


Persistent cookies: These are a type of cookies in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.


According to the intended purpose, cookies can be classified into the following types:

Technical cookies: These are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, access parts of restricted access, remember the elements that make up an order, carry out the process of purchasing an order, make a request for registration or participation in an event, use security elements while browsing, store content for dissemination of videos or sound or share content through social networks. Also those that allow you to customise a website. These are exempt from complying with art. 22.2 LSSICE.


Preference or customisation cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal, such as the language, the type of browser through which they access the service, the regional configuration from where you access the service, etc. If the user themself chooses these characteristics (for example, if they select the language of a website by clicking on the icon of the flag of the corresponding country), cookies are exempt from complying with art. 22.2 LSSICE.


Analysis or measurement cookies: they allow the person responsible for them to monitor and analyse the behaviour of the users of the websites to which they are linked, including the quantification of the impact of the ads.


Behavioural advertising cookies: These are those that store information on the behaviour of users obtained through the continuous observation of their browsing habits, which allows the development of a specific, which is used to tailor advertising to the user.

This Website uses its own and third-party cookies to improve our services, and offer you a browsing experience related to your preferences.
These are the cookies that we use:

Cookie nameDescription/PurposePersistenceThird-party company name
viewed_cookie_policyIs the primary cookie that records the user consent for the usage of the cookies upon “accept” and “reject”. It doesn’t track any personal data and is set only upon user action (accept/reject)SessionWordPress
cookielawinfo-checkbox-necessaryFunctional purpose. To check if cookies can be placed. It records the default button state of the corresponding category. It works only in coordination with the primary cookie.11 monthsWordPress
cookielawinfo-checkbox-non-necessary Functional purpose. To check if cookies can be placed. It records the default button state of the corresponding category. It works only in coordination with the primary cookie.11 monthsWordPress
wordpress_secTo provide protection against hackers, store account detailssessionWordPress
wp-settings-2Customize your view of admin interface, and possibly also the main site interface1 yearWordPress
wordpress_logged_inWordPress cookie for a logged in usersessionWordPress
wp-setting-time-2Used to customize your view of admin interface, and possibly also the main site interface1 yearWordPress
CookieLawInfoConsentRecords the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie1 yearWordPress
wordpress_test_cookieUsed to check if the cookies are enabled on the browser to provide appropriate user experience to the usersSessionWordPress
ajs_user_idHelps track visitor usage, events, target marketing, and can also measure application performance and stability1 yearAtlassian
ajs_anonymous_idCounts how many people visit a certain site by tacking if you have visited before1 yearAtlassian
_hs_opt_outOpt out of HubSpot tracking13 monthsHubSpot
_hstcThe main cookie for tracking visitors13 monthsHubSpot
hubspotutkThis cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts13 monthsHubSpot
intercom-sessionUsed to keeping track of sessions and remember logins and conversations7 daysIntercom
intercom-idAnonymous visitor identification cookie9 monthsIntercom

We do not transfer data to third-party countries.

What is the lawfulness of using of cookies on our Website?

In the case of technical cookies, that is, those that are essential for navigating this website and receiving the service offered through it, the legal basis for their use is the agreement through which the user decides to visit this page web and use its services.

The legal basis for the use of the rest of cookies is the user’s consent, which is requested at the time of accessing this Website, and can be revoked at any time through the configuration of your browser. The withdrawal of said consent will not affect the possibility of browsing this website and using its services, but the data processing carried out previously will not lose its legality due to the fact that the consent has been revoked.

Recital no. 30 of the GDPR indicates that natural persons can be associated with online identifiers, such as cookies. Therefore, the unequivocal consent of the user is required for the processing of data based on the installation of cookies on their terminal equipment. This website offers the possibility that the user expressly accepts or not the use of cookies, before collecting any type of personal data derived from their installation.

At no time will your consent be mandatory in order to display the content of the website, that is, we do not use “cookie walls” (a popup that requires consent to proceed) nor do we condition the viewing of the website to this acceptance.

On the other hand, it is not possible to accept cookies by scrolling or other ambiguous gestures that do not constitute a clear affirmative action.

Nor is it possible to legitimise by legitimate interest.

By default, the use of cookies on this website will not be authorised.


To which recipients will the cookies be communicated or who will be able to access them?

The data obtained through cookies will not be communicated to other entities outside our organisation.

However, when there are third-party cookies, as indicated above, said third parties may access the cookies and use them in the manner described.


If you need more information:

See our privacy policy here.


How can I configure or disable the cookies used by this website?

The user may at any time withdraw their consent related to the Cookies Policy, and may delete the cookies stored on their computer through the settings and configurations of their Internet browser.


At present, most browsers are configured by default to “accept all cookies”, however, in accordance with the provisions of the Regulation on privacy and electronic communications, called “E-Privacy”, this webpage gives the user the possibility to uninstall cookies by using the appropriate browser settings or another application. Therefore, this website is adapted to the “Do Not Track” standard.

To restrict or block cookies, in general, browsers offer the following configuration options in relation to the installation of cookies:

In relation to mobile devices, the following information is included regarding the settings or the documentation about it:

  • Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=es-419
  • Apple (IOS): https://support.apple.com/en-us/HT201265

If the installation of cookies from the website is prevented, some functionalities of the website, as well as some content, may be affected.

  • Legal Framework of Reference

The legal framework for the use of cookies is defined in Spain by Law 34/2002, on Services of the Information Society and Electronic Commerce (LSSI), as well as by Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 General Data Protection Regulation (GDPR) and the Organic Law of Data Protection and Guarantee of Digital Rights (PPDGDRL, Law 3/2018 of December 5).

In relation to the use of cookies, the second section of article 22 of the LSSI establishes the following:

“2. Service providers may use data storage and retrieval devices on recipients’ terminal equipment, provided that they have given their consent after they have been provided with clear and complete information on their use, in particular, on the Data processing purposes, in accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data.

When technically possible and effective, the consent of the recipient to accept the processing of the data may be provided through the use of the appropriate parameters of the browser or other applications, provided that the recipient must proceed with its configuration during installation or update through an action. express to that effect.

The foregoing shall not prevent the possible storage or access of a technical nature for the sole purpose of transmitting a communication over an electronic communications network or, insofar as it is strictly necessary, for the provision of an information society service. expressly requested by the recipient. “

In the GDPR, cookies are mentioned in recital 30, prior to the articles of said Regulation:

(30): “Natural people can be associated with online identifiers provided by their devices, applications, tools and protocols, such as Internet protocol addresses, session identifiers in the form of” cookies” or other identifiers, such as radio frequency identification tags. This can leave traces that, in particular, when combined with unique identifiers and other data received by the servers, can be used to create profiles of natural persons and identify them.”

Thus, when cookies can identify an individual, they are considered personal data, just like an IP address.

The LOPD establishes in article 6.1, in relation to the consent for the processing of personal data:

1. In accordance with the provisions of article 4.11 of Regulation (EU) 2016/679, consent of the affected party is understood to be any expression of free, specific, informed and unequivocal will by which he accepts, either through a declaration or a clear action. affirmative, the processing of personal data that concerns you. “

We may update the cookie policy of our website. For this reason, we recommend that you review this policy each time you access our website in order to be adequately informed about how and why we use cookies.

Our cookie policy was updated for the last time in July 2020.

PROFESSIONAL ACCESS

CUSTOMER ACCESS

Delivery time and more information:

SUMMER BANK HOLIDAY WEEKEND

  • FREE TRANSPORT ( UK Only) – FROM 23rd TO 26th OF AUGUST.
  • You will receive your order within 3 – 4 working days. Items will be delivered Monday – Friday.

IRELAND delivery:

  • 20 € on orders under 200 € and FREE when you spend 200 € or more.
  • You will receive your order within 7 working days. Items will be delivered Monday – Friday.

UK standard delivery: 

  • £6.61 on orders under £60 and FREE when you spend £60 or more.
  • You will receive your order within 3 – 4 working days. Items will be delivered Monday – Friday.

IRELAND delivery:

  • 20 € on orders under 200 € and FREE when you spend 200 € or more.
  • You will receive your order within 7 working days. Items will be delivered Monday – Friday.

Delivery time and more information:

This weekend 17th and 18th of June we are offering free shipping across our website (excludes Ireland). Please note that this offer is temporary it is only valid in the UK.

UK standard delivery: 

  • You will receive your order within 3 – 4 working days. Items will be delivered Monday – Friday.

UK express delivery:

  • £10 Order before 1pm for delivery within 24 to 48 hours on working days.
  • Orders placed after 1pm will be processed the next day. Items will be delivered 8am – 8pm (Monday – Sunday). We are not able to give you a specific delivery time.

IRELAND delivery:

  • 20 € on orders under 60 € and FREE when you spend 60 € or more.
  • You will receive your order within 7 working days. Items will be delivered Monday – Friday.
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